Usacomplaints.com » Shops, Products, Services » Complaint / Review: Gillece - Charged $400 for a $69 part. #641336

Complaint / Review
Gillece
Charged $400 for a $69 part

Our Provider heater broke down late within the evening on the chilly, arctic January morning. I named Gillece and also the technician came into being 8 pm. He identified the issue like a defective ignitor. He'd the component in his vehicle and stated it'd charge $575 (in addition to the $95 support phone). I understand little about heaters, but enough to understand that $575 was totally beyond the world of sanity. Because the home was chilly and that I was not likely to proceed without warmth for that evening I told him to correct it. Although he was doing this, I examined on the web and discovered two ignitors from Provider - one for $199 plus one for $69 (I had beennot sure which I required). I published the info out and required it downstairs towards the technician, who had been just finishing. He realized I'd captured them within the work of gouging me, therefore he got the info I'd published out towards the vehicle and named directly into Gileece Headquarters. The man there informed him to consider $175 down. I told him $400 was nevertheless totally undesirable which I'd go up with Gillece administration each morning. The next evening I attempted to achieve the local sales supervisor at Gillece and his flunky, Celeste, intercepted the phone call. I explaned anything to her - she was excessively defensive, rude and coarse with me and would not set me to her employer. I wound up holding on her. I came across the right ignitor (it had been the $69) one in a nearby location, Weather Methods. I had been ready to consider the Gold Gillece $475 ignitor down and substitute it with quarry in 10 moments, and also the heater works great. When it comes to Gillece ignitor, I am likely to send it back again to Ben Gillece and inform him to stay it-up his *.


Offender: Gillece

Country: USA

Category: Shops, Products, Services

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