I had done my research looking for a printing company to print several thousand copies of a magazine that we publish 1-2 times per year. We received several quotes and print pelican through printpelican.com gave us a great quote that included free shipping.
However, after the magazines were delivered we received a bill for over $300 for shipping. Print Pelican did not own up to their end of the agreement and insisted that we pay for these shipping charges.
Customer service was absolutely no help. The representative ignored our phone calls, email and fax attempts to resolve the issue. Print Pelican was extremely dishonets and unethical. There are much better companies that dont just talk the talk, but actually provide honest pricing and great service.
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