It was my child’s first Holiday also it was extremely important me to send family pictures as Holiday presents for my loved ones a year ago. I chose to utilize Image Me since I'm a salaried hectic working mom and money and time really are a problem for me personally. I noticed that I really could get 30 pictures for $7.99 and so I created a scheduled appointment throughout the 1st week of Dec to ensure I'd have images by Holiday. I'm in retail and understood that next stage I'd not need time for you to understand this completed.
On December 5th, had a scheduled appointment at 7pm in the Jonesboro, AR area:
1815 e. Highland dr., jonesboro, ar 72401
Our 11-month previous, spouse and that I came prepared for images at 6:45pm. I had been conscious theat the business shut at 8pm and was worried for that studio’s period and so I was organized. We waited in a packed Wal Mart for complete time to be viewed. At 8pm once the business shut, we nevertheless hadn't been voiced to about whenever we could be ready to get images. I contacted the individual operating and he or she stated we'd be next. At this time my child was disturbed and exhausted and informed the woman we'd need to abandon and wouldn't be back.
On December 15th I had been browsing family in Jackson, Tennessee, I chose to provide Image Me another attempt.
We visited shop quantity 10335 at 2196 Center Push, Jackson, TN 38305
My loved ones and that I went in as walk-ins. We were informed they might see us at 3pm. We delivered at 3pm and waited until 4:30pm whenever we were ultimately permitted to return to have images taken. We waited behind the wall-in the business for half an hour. At 5pm we ultimately had images taken by Shaniqua.
While Shaniqua examined the bundle with me, she told me it'd be around $200. It was a large surprise in my experience when I anticipated the entire point could be around $7.99 and perhaps a relaxing fee. I expected her if it'd be less easily selected less poses. She explained no and also the bundle she offered me appeared to be my just out. I decided and authorized and settled 50% of the bundle that was $115.23. She explained my images could be prepared on December 15th and my leftover balance could be $109.74.
I understood that I'd not ensure it is towards the business before Holiday and so I named to determine if it may be delivered. I had been informed, “You need to call-back if you find a here.” When questioned when the images are there I obtained a rude reaction, “Yeah, they must be here.” It didn’t appear to be they'd examined or cared.
This Is A checklist from my telephone statement of my really failed efforts to get hold of a in the business:
Day Period Quantity Moments
12/16 7:05pm 731-664-4844
2
12/16 7:06pm 731-664-4844
1
12/16 7:11pm 731-664-4844
2
12/17 10:15am 731-664-4844
1
12/17 10:16am 731-664-4844
1
12/17 10:17am 731-664-4844
1
12/17 10:59am 731-664-4844
2
Being Fully A salaried supervisor in retail, I had been not able to create anymore contact when I worked daily prior to Holiday.
On January 7 I had been around and passed the shop around 2pm. There is an indication placed in the PictureMe business having said that they shut for meal every single day from 2pm to 3pm. I looked for some time and waited since I reside 140 miles (2.5 hours) in the business and that I want my images. At 3:15pm, there is however no body in the business. I named the area supervisor Cheryl who’s quantity was published about the business wall. I quit 3 messages. At 4pm I quit the Wal Mart without any images.
Although I had been waiting another visitor strolled up who realized somebody that worked there. She named the worker and also the worker informed her, “She may contact the area manager, I’m not arriving, foolish bitch.”
On my travel house I named your Image Me customer support quantity, the area manager, and CPI and was incapable reach anyone that will actually notice my criticism. Listed here is certification of my efforts:
Cheryl, District Supervisor
Day Period Quantity Moments
01/07 04:57 pm morrilton 501-242-4555
1
01/07 03:44 pm morrilton 501-242-4555
2
01/07 03:43 pm morrilton 501-242-4555
2
01/07 03:24 pm morrilton 501-242-4555
2
01/07 03:17 pm morrilton 501-242-4555
2
Image Me Customer Support Point
Day Period Quantity Moments
01/07 05:10 pm 888-742-6386
3
01/07 05:04 pm 888-742-6386
2
01/07 04:52 pm 888-742-6386
5
01/07 04:48 pm 888-742-6386
5
01/07 04:43 pm 888-742-6386
6
01/07 04:42 pm 888-742-6386
1
01/07 04:39 pm 888-742-6386
3
01/07 04:38 pm 888-742-6386
1
01/07 04:35 pm 888-742-6386
3
01/07 04:35 pm 888-742-6386
1
01/07 04:32 pm 888-742-6386
2
01/07 4:28 pm 888-742-6386
4
01/07 03:51 pm 888-742-6386
18
01/07 03:46 pm 888-742-6386
1
01/07 03:35 pm 888-742-6386
1
01/07 03:26 pm 888-742-6386
9
01/07 03:12 pm 888-742-6386
4
Cpi
01/07 05:15 pm 800-669-9699
1
01/07 04:34 pm 800-669-9699
1
I'd like the cash allocated to these images back. These images are extremely valuable in my experience and that I want to possess them in my own ownership. Nevertheless, in my opinion I've completed significantly more than the sensible quantity of function required as your client and also have been handled quite unjustly for this. I'll be delivering this same concept towards the Better Business Institution easily don't obtain a reaction from your own organization within the next 5 business days.
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