Usacomplaints.com » Shops, Products, Services » Complaint / Review: Picture Me Studios - Lost Pictures. #254441

Complaint / Review
Picture Me Studios
Lost Pictures

On October 27th, my spouse and that I visited the closest Image Me (Very Walmart) Business. We'd to generate fourty-5 minutes to visit this business, and upon appearance, was informed that people would need to delay one hour to one hour 5, because of visits. Good. We allow this slip and strolled around WalMart for awhile. Lastly, our period found get our images obtained, and also the "shooter" was really unprofessional. Her hair was soiled and unkept, her garments were dirty. She seemed really careless. I thought I'dnot allow this bother me, and wished that her photography skills were much better than her dressing capabilities.

She asked us to select which history fall we desired to utilize, so when we selected one, she advised us that it had been damaged. So we'd to select a different one. We weren't prepared for this.

In the period that she was capturing us, she handled us like kids. And hurried us to determine if we desired to purchase any additional images. We did. Out-of six pictures, two of these ended up excellent. And also the bundle was not one of these, but we did not have an option.

Today, November 14th, I received a telephone call in the business, telling me they had a need to routine people another blast. After I asked the lady why, she did not have any solutions. And so I put up the visit and named the Client Service range. The Client Support consultant was excessively rude, and explained the cause I'd to possess my images retaken is basically because the business I visited changed from movie to electronic images immediately after I'd my image taken there.

I called the business back and talked using the supervisor and he or she advised me the customer support consultant lied in my experience. The business hadn't changed to digital however, which the movie organization that they employ is annoyed since theyare all dropping their careers when all the galleries are changed to electronic, so theyare destroying movie when they have it and destroying images aswell.

It was a suitable solution, and also the supervisor explained that she suggested me likely to an electronic business, where I had been assured my images which she was providing me a $79.99 image disk free of charge, and so I might print-out the images at my very own free will.

Getting A digital business near to house was challenging. The nearest one is definitely an hour 5 absent, but ideally it'll be worth the push.

The key reason I'm so upset about that is the fact that these pictures are my "wedding" images. My partner and that I are on the restricted budget, and desired anything unforgettable, but inexpensive. I would utilized Image Me Galleries previously and not had an issue together. I'm shocked in the issues I am having now and certainly will possibly employ a personal shooter for my kids' Holiday images.


Offender: Picture Me Studios

Country: USA
Site:

Category: Shops, Products, Services

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