Usacomplaints.com » Shops, Products, Services » Complaint / Review: Picture Me Portrait Studios - Failed delivery & poor customer service. #395240

Complaint / Review
Picture Me Portrait Studios
Failed delivery & poor customer service

Had a household photograph program on 12-7-08. Requested pictures and Holiday picture postcards and guaranteed shipping about 12-15-08.By 12-17 nevertheless hadn't noticed from business situated at WalMart. Passed there and was informed bundle not in however and perhaps by 12-19. Passed on 12-19 after no telephone call and was informed bundle nevertheless not in and was due shortly. Passed on 12-22 and was informed bundle was outlined to be in and sent to me! One worker was showing me I've previously selected it-up, while another was informing me that various other worker had mis-joined numerous picture deals within the pc to be shipped! Was handed the amount towards the area supervisor to contact and protest; the amount was wrong! (was a florist shop!) Called WalMart and talked to some supervisor who stated they've nothing related to the face business within their own shop! Offered me several to contact that places you on-hold and not reacts! (3 calls, each one of these being informed by program that delay period is significantly less than 10 moments, but waited more than 20 minutes every time without any solution!). Utilized same quantity to guide a scheduled appointment and got a resp0nse nearly instantly! But was advised they cannot help me with something but visits. Named business back and was handed another quantity to some nearby business where the area supervisor was said to be. Named and talked together with her and he or she later decided that my pictures would need to be published and shipped around 1-6-09! Excellent time for Holiday postcards! Any present to reimbursement partly? No. Her only present was to provide me a "free" Disc of my images that usually cost over $100 for! Therefore was left without pictures and postcards to deliver to family unit members BEFORE Holiday and never provided any actual good reasons for the issues. One worker had earlier explained that their store-manager shouldnot function as the store-manager simply because they did not understand what these were doing! Exactly the same one that perhaps feedback incorrect info in to the pcs about deliveries?


Offender: Picture Me Portrait Studios

Country: USA   State: Oregon   City: Roseburg

Category: Shops, Products, Services

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