T-mobile/formerly VoiceStream suck. Don't ever do business with them.
I cancelled the phone after 2years, paid the last bill in full.
Now 2 years later they say I owe $500.00 to an account I have no idea what it is. I told them that I have no idea what/why owed or if it is even my account.
By the way I had 2 other accounts with them until last month when this came up. How can I owe them money buy yet have two other accounts opened. Anyway, I told them I had fraud against myself, I mail certified letters with all docs regarding the fraud against me. They still won't give me any info regarding this account or phone number. I talked with Clark Howard's team and they said to write a drop dead letter (can be found on clarkhoward.com) they have to stop contacting you. Then it will go back into the hands of T-Mobile and fight with them I will go to court over this. They cannot collect from you without validating the debt. I will fight to the end. I want to see this company go out of business.
Or file a class action lawsuit.
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