In December I called T-mobile to open my FIRST account w / them. They informed my I had an account in collections and provided information on who to contact to clear it up. I NEVER had an account, but apparently someone used my social to open an account. I contacted the company and mailed my letter w / all the facts I was given, asking for a FRAUD KIT, copy of the contract, what ID was used to open, how person paid for account, date of last payment, etc. I never received any information back and the phone numbers I tried were invalid. I thought perhaps it had been dropped and kind of forgot about it.
I just moved and came across a copy of my letter and contact info and decided to try again to clear up the matter. T-mobile claims I have to contact a law agency related with Plaza Associates, but they say it is in the hands of T-Mobile. Of course, after hours of calls and several disconnects, I have gotten nowhere. After researching online both T-Mobile and Plaza Associates, it appears there are many other victims in my shoes. Some without ever having a T-Mobile account and others who claim to have paid everything off.
I have just contacted the local police to file an Identity Theft Report against T-Mobile. Also, the Better Business Bureau says to send my letter certified. Does anyone have additional information on this same type of activity?
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