I contracted with National Moving Network to pickup my belongings in Oregon on November 1, they called and asked if the date could be changed to the 9th or 10th. I agreed to November 10. The 10th approached and no phone call, and every time I called, no one returned my call.
The driver called at 10:30am and said he would be their at 6:30pm. They never showed, instead called and said they couldn't make it until the 11th. They didn't show that day either. I called and called and got no respond.
Finally they called the evening of the 12th and said they would be their the next morning between 10am and noon on the 13th. On the 13th when 10:30am rolled around and I still had not heard from the driver, I called his cell phone. The driver said he had just woke up and would grab breakfast and be right over. They finally showed up at 5pm that evening.
It took them almost a hour just to park the truck, because they did not know how to back it up into a storage parking lot. The company that actually picked up my belongings was AY Transport, which is something that National Moving Network Neglected to tell me. After my belongings were loaded, they informed me about a price increase of $326. National Moving Network informed me my belongings would be delivered in 3-5 days after they were picked up in Oregon, AJ Trucking told me it would take 5-7 days for delivery.
We are now on the 9th day. I have called dispatch once again to find out where my belongings are and I was given the number for the driver. When I called him, he told me he had dropped my things and their warehouse and didn't know where they currently were. I called dispatch back and told them this and they asked me what warehouse the driver dropped them at (good company, huh). Dispatch hungup with me and called back a hour later to tell me it will be a additional 6-7 days before my belongings arrive.
A simple move from Oregon to Texas, that should have cost me $1,320 is now going to cost me over $2,200. This includes 4 days lost wages, the increase in prices, all the long distant phone calls I have had to make.
The information for AY Transport is 530 N. 8th Street San Jose, CA 95112 (408) 973-1433
If you hear the name of either of these companies run~
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