Usacomplaints.com » Shops, Products, Services » Complaint / Review: Gamestop - Harrassment. #623035

Complaint / Review
Gamestop
Harrassment

My buddy purchased a brand new xbox with kinect (from goal) and he doesnt possess a large enough space for that kinect so he offered that in my experience and 60 dollars to obtain a sport for this. And so I went around buying used kinect sport and so I might return it if it drew. Well essentially every shop i went into laughed and stated there have been no applied types.

So my options were some bouncing sport or 1 of 3 activity activities. I purchased one which had 10 activities in the place of 6 inside it. Got house required the plastic off cautiously and saved it. Sprang it in and within 30 seconds i recognized it drew and so I got it out, and place it in the plastic cover they place it in once they offered it in my experience.

I'd 40 mins to come back it (before final) and so I visited the nearest gamestop (not the one i purchased from) I had been like hello i dont need this sport may I obtain a unique one. The supervisor required one consider the seal about the plastic cover and was like hello did you reseal this.instantly I had been like "yupp" therefore he explained he'd go back to be truthful. He popped the situation looked over the disc also it was suuuuper scratched, like somebody went it across a desk of stones and mud. Obviously i get charged and he explained to try and provide it back in the additional gamestop (where i purchased).

And so I mosey on down there somewhat irritated since the sport was clearly utilized and offered as fresh, since it was from the unique game presentation after I purchased and scratched. (they set it in a sealable plastic sleeve after I purchased.)

I got there and told the woman that offered it in my experience that it had been damaged when it had been exposed which its not fresh. She stated that it wasnt like this when she offered it in my experience blah blah blah but she'll contact another shops if she's to and find out if she may trade it. Therefore she named the main one I had been simply at plus they appeared to speak for an unusal period of time and he or she hung-up the telephone and stated no sorry we cant get it done. Nevertheless relaxed i stated why don't you, I am talking about should you offered me a damaged drive its right within the guarantee data that you simply need to change it.

Only then shes like "sorry i cant get back a game title THAT YOU SIMPLY sctrached. Amazed in the way she infer measured "you" i requested "ME?!?! You're truly going there?" she was like yes YOU scratched it. I subsequently informed her "well % im likely to contact the boss and also have a term with him, trigger you don't simply accuse your visitors" she began giggling at me stating "e very well enjoy that" I subsequently questioned her for your boss quantity (since how its a shop they ought to contain it) and he or she had some wise allic reaction. She said "you actually believe i cary it around with me? You ought to have it since how your friends with him and all"

At this time im fuming but attempting to maintain my awesome and my 2 buddys are somewhat getting anxious simply because they haven't noticed me angry.

I expected "have you been truly likely to harrass me? Really? You actually wish to begin this?" and she was as if you started it first. Which she named another gamestop plus they stated that i stated I'd performed it. I never told them something apart from yes i popped it and attempted to reseal it. I subsequently requested on her to provide my money-back or alter the drives out or anything, simply providing her an opportunity to repair the problem. After which she confronted to contact the cops on me, then her co-worker confronted to contact the police. Not they might do something since i wasnot shouting, wasnot being chaotic, i was really very relaxed, all I needed was this issue fixed. But i still didnt wish to begin something and so I began walking towards the doorway and simply then a different one of there colleagues walk-in plus they nicely "% are you able to take these men out-of my shop please" I simply dismissed her stated hi for their co-worker and quit quite pissed.

Theres another gamestop. 5 kilometers outside. I went over there, strolled in and was like hello guy are you able to assist me, I simply got harassed from the additional gamestop and all I'd like is that this issue fixed. He was like "without a doubt guy, that location hurts, we shall connect you up" he offered me a brand new various sport, and also the mind area supervisors mobile phone number. NOW WE'RE TALKIN.

I reach the taco take a seat and contact this person, hes super set back and that I inform him anything, both sides of the tale, no strategies, informed him i attempted to reseal the overall game didnt work, sport was damaged, attempted to create it back, got harassed, visited a different one and people men were amazing, got his quantity and below we're.

He assured me issues might get looked after instantly today after i hung-up the telephone. But I still didnt get any kind of motivation for my problems which may have already been good.


Offender: Gamestop

Country: USA   State: California   City: Ventura

Category: Shops, Products, Services

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