Complaint / review text:
I canceled my DirecTV account & returned their equipmentdue to unsatisfactory customer service.
Without my permission DirecTV debited my bank account forthe balance due. I called DirecTV askingthat they credit the monies back to my account, send me a bill and I would sendthem a money order. They refused!
I spoke to representatives at my bank on two separateoccasions; two different representatives told me that DirecTV is notorious forthis type of action/transaction.
I am contesting the charge with my bank and havefiled a complaint with the FTC.