ARAG Legal Services is a ripoff. I have subscribed to their service for over 12 years and used them once before for a real estate issue with marginal results. This time when I called looking for some real advice... Of course this advice was not covered.
My wife is being sued by a former employer and I wanted some advice on what I should do to protect my/our personal stuff (property & money). Because I was told that I was not covered for this service, I decided to quit using their services on the spot. After all, why have I paid over 12 years of fees and when I really need 1 phone call worth of real legal advice... They would not help me.
The program is nothing more than a legal document service, not a legal service. I caution anyone contemplating this service to tread cautiously. If all you want is a legal document service, this may be for you, but if you want just some simple legal service coverage for advice... Don't look here! I was advised by customer service that if I quit, I could never use this service again... Do I care at this point???
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