Usacomplaints.com » Shops, Products, Services » Complaint / Review: DirecTv - Failed to refund $300. #606795

Complaint / Review
DirecTv
Failed to refund $300

Directv technician installed wrong receiver. I had to pay $300 for correct receiver with promise that cost would be credited to my account. It never was. After many attempts to correct situation through custmer service, I gave up.

I received promises that the credit would be applied at next billing cycle, then when it wasn't I was told that the person I talked to was not authorized to make such a promise, etc. Etc.

I am 64 years old, and I can honestly say that Directv is the worst company I have EVER dealt with; they're a bunch of thieves.


Offender: DirecTv

Country: USA
Site:

Category: Shops, Products, Services

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