On 6/1/10, Tuesday, I called for service because my washer was leaking again.
Our criticism is the fact that I sensed the machineis dripping line issue may be the same issue I named about formerly, on 3/18 and that ought to have now been found throughout the 3/26 visit as the washer was still under guarantee (which expied on 4/1/10). Personally I think that I ought to be returned for that support and labor costs.
This criticism about Sears Home Support is legitimate but still on going; it is way too lengthy and infuriating to detail below. I simply need everybody available to understand these people have such terrible customer support. There have been so many individuals managing this criticism. Not checking the 3 distinct people I talked with throughout the issue with arranging the return visit, there have been atleast 12 employees from numerous divisions, 6 of these from Client Options alone! I've needed to restate my criticism a lot of occasions. The payment question type is not actually correct in explaining my criticism. There's a significant insufficient communication inside the Client Alternatives division in Hoffman Estates, Il., in addition to in the Chesapeake Support Area in Glen Burnie, doctor. I'll never again store at Sears or Kmart and certainly will absolutely never utilize Sears Home Support for almost any cause.
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