I've started to request assumption package to send to my house on Jan. 2; after multiple attempts to contact them, they kept telling me they already sent it out, but I never got it (apparently there's no proof they sent to me at all), finally they sent the application out on March 12. I have sent back application within 2 weeks and haven't heard anything from them. When I called them back on June 7th, they said they closed my case after mailing me letters and leaving voicemail for missing documents. I have checked all my mails and voicemails, none of them from Chase whatsoever. I've been trying and waiting for so long, I wouldn't miss an opportunity to complete my application. They ate up my application fee for $100 dollars and did nothing but closing my case. When I called they talked blah blah blah and promised to call back but never did. I think Chase Assumption Department is not really working, they are sleeping on the jobs, fire them!!! So I gave up the assumption process, now I'm thinking let the bank foreclose my house so they will feel the pain of losing money for doing nothing to help me!!!
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