Usacomplaints.com » Shops, Products, Services » Complaint / Review: Green Tree Servicing - I feel sorry for the front line staff that has to respond to customer complaints due to poor management directive / decisions. #592027

Complaint / Review
Green Tree Servicing
I feel sorry for the front line staff that has to respond to customer complaints due to poor management directive / decisions

Green Tree customer support is operate on the foundation of: "if we offer unlikely reaction situations subsequently no body may bother us". Obviously I gest within this declaration, but browse the subsequent mail reply, from Natural Pine, after I delivered a contact request:

"thanks for calling Natural Tree Customer Support. This concept would be to verify the bill of one's email request. You'll get a reaction from our Customer Support division within three to five business days. Please don't answer this concept as this really is an outgoing mail only.

Truly,

Natural Pine Customer Support Division"

This Really Is unfortunate... Possibly a great way to maintain work expenses along and prices up... Unfortunate to determine! I want they might set there places to copy businesses like USAA or Schwab... However only results-oriented businesses might do this which is where I believe Green Tree varies. Simply my two-cents; I'm sorry for that front-line team that's to react to client grievances because of bad administration instruction / choices.


Offender: Green Tree Servicing

Country: USA
Site:

Category: Shops, Products, Services

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