Liars...
Each time I call SBC to complain about my phone bill, they promise to make adjustments to lower the charges.
Three times.
Each time, the bill has gone up... From $66/month to $170 per month.
These people aren't sales reps. They're liars. (Passing a polygraph is cause for dismissal, I suppose.)
Solution?
I'm canceling their dsl tomorrow and switching to a local provider. Then, switching to MCI's $59.95 flat rate business rate which includes local and long distance for one low fee.
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