We had originally signed up with SBC for local and used SPRINT for international long distance. Sprint had originally fixed international calling rate to India as 42 cents a minute but billed us $5 per minute. We therefore received a 700 dollar bill for my dad who is a dialysis patient due to End stage renal failure. He is in no position to pay this bill. He is unemployed.
He had originally signed up with SBC for local service. Sprint switched our local service to sprint local service without prior authorization. SBC local service costed him 20$ a month, wheras SPRINT was charging $60/month. They even added features like call waiting, caller ID, 3 way calling which he never needed or used AND DID NOT SIGN UP FOR EVER. After this we switched to MCI and after cancelling sprint 5-6 times they continued to bill us for the following months. They were trying to rip off an elderly person who is sick with kidney disease.
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