I obtained a flyer from SBC regarding Highspeed Internet. After keeping fifteen minutes for an SBC DSL repetition. I had been informed its unavailable in my own region. Well, i expected when could it be. We-don't understand and that I cannot move one to executive since we're prohibited to. WTF is ...
SBC lied in my billing constantly. Their customer service coming out of the Vassar St. Office in Reno is nasty, nasty, nasty. They lied in saying that they came out and charged me for a repair when they never came out. My landlord was working in the vicinity of their box all day that day and the ...
I have been waiting for a $49.99 rebate since August. I have called at least four times and get the same response. The first time I called the following response was reCeived: "The rebate checks were issued October." When I called a second time I was told the first batch of checks were ...
I am sure everyone, and when I say everyone I mean everyone is familar with SBC. I think they have the worst service in the world. I deal with them as a customer and as sub-contracted vendor who handles there calls. Yes, it's true you as customers should know not everyone you talk to on the other ...
The following is a letter I wrote to SBC after 2 Months of serious runaround 19 February To: SBC From: Robert W. RE: Unjustified Repair Charges To Whom It May Concern: I have what can only be termed as an unjustified repair charge on my phone bill of $71.00. The following is a chronicle of this ...
I decided to change from Internet Broadband to DSL in order to save money. SBC was advertising heavily, and I was sucked in. 3 orders were lost, and then no equipment arrived. Once the equipment arrived, my order had been cancelled.By now, over a month had transpired, and my EBAY business was sunk. ...