I terminated my contract with Banfield after they raised their rates. I returned home from a vacation four months later and found a letter from a collection agency (I.C. Systems, Inc.) saying that I owed Banfield over $200.
When I went to the clinic to ask about the collection agency account, the local vet office said I had no money due. Banfield ruined my credit rating.
This company is totally unscrupulous, unethical and unprofessional. I filed complaint with the TX Attorney Generals Office which yielded no results. They told me to hire a lawyer. I will never set foot in Banfield again!
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