I took my puppy to be spayed. She is totally incontinent ever since. Banfield will accept no responsibility. I took her to another vet that said they are responsible. Basically they have let me know I should sue they don't care. The monetary gain I would get from suing won't cover the medicine she now needs for life and other care. My living room furniture is now at the dump. She's not even 6 months old. Banfield will not take care of things if they made a mistake. Beware and cautious if you have a contract there.
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