I was a customer of AT&T Home Entertainment for more than 5 yrs at my previous apartment. When I switched to DirecTV in May I returned 2 cable boxes and 2 cable cards. I was sent a letter saying I owed them $165 for a missing card. I called and asked them what this was from, it was not the recently returned gear, it was from 4 years previous. They sent new cards and claimed I never returned the old cards. This is out and out fraud on their part, for 4 years I was a good customer, never late on a bill and they *never* told me any cards were missing. Only after closing my account did they come up with this phantom claim of missing cards. I told them I would not pay this fraudelent claim. It's now on my credit file as a delinquent payment.
What's totally ABSURD is that I'm a loyal customer of AT&T, home phone and DSL service now for more than 10 yrs!
I see there is a similar report against AT&T Home Entertainment, this is a SCAM they are running in an attempt to collect more money from people that are cancelling their service.
And to be honest, at the time I cancelled because I wanted HD service at a time they were not offering it.
0 comments