I purchased a U.S. Cellular cell phone about 5 or 6 years ago.
I got the most expensive plan with a 2 year contract — it had nationwide coverage... I was told that was all I would have to pay every month no matter where I was, as long as I didn't go over my minutes.
I later went to Colorado and was involved in a car accident. I had to use my cell phone to make arrangements to get the car repaired etc.
I repeatedly called U.S. Cellular to request an accounting of my minutes. They kept telling me "don't worry you aren't over".
Then 2 months later I got a bill in the mail for $700. They claimed I was WAY over my minutes and that roaming charged were also applied.
They never told me what roaming was. I had no idea there would be extra charges for this. (This was the first cell phone I had ever had.)
Since then I have refused to pay this bill and they canceled my contract and have to this day continued to say I owe them all this money. Today their collection agency called me at work harassing me. I told them today I will NEVER EVER pay this because they lied to me. I told them to take me to court.
This is who U.S. Cellular is — and I will NEVER as long as I live ever do business with these lying thieves again. I had a very expensive monthly fee already and they were just trying to further rip me off with all the extra charges. I hope they go out of business because they should be behind bars.
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