I was looking for a good pair of comfortable shoes for city walking. Before going to FAMOUS FOOTWEAR on 34th Street, Manhattan, I was at THE RUNNING COMPANY at the TIME-WARNER CENTER. For an hour, a young man at that establishment helped me so much. However, wanting to do comparison shopping, I went to this store following an advertisement I read. A sorry disaster!!! First, I asked a young woman for help and she barely understood anything about the needs I was converying. Then she disappeared, I then asked another young woman who made a half hearted attempt to be "helpful" and then a "supervisor" told her to go to another section. I then found a supervisor to register a complaint and she "apologized". Why? It didn't change anything. I asked how many people work in that huge section. The disdmal answer was ONE. I listened to rambling about customers, etc. And promptly left the store, never to return again. Pathetic organization.
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