AEP has been giving permission by the Corporate Commission to charge a new deposit on your accout if you pay your bill late 2 time's in a 12 month period.
When trying to work this out with them they are rude and refuse to transfer you to a supperviser and tell you if you don't pay your full ammount we will turn off your electric untill payed.
AEP has been in the media over this and has a monopoly on this in 12 states they say they can do what ever they want because they have the permission to by the Corporate Commission.
Mike
Tulsa, Oklahoma
U.S.A.
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