My household goods were moved from France to Phoenix in February/ March. I insured the move at a total cost of aproximately $1000 on a estmated value of $56000.
At delivery it was discovered and noted on the the "customer Check-off Sheet" that a $3500 Armoire was badly damaged and an item was totally missing. The sheet was signed by the Allied Agent. I submitted a claim for damage to Allied International in Chicago who returned the claim and said that it must be sent to the insurer in France which I did. I have received nothing from the agent in France and Allied International in Chicago refuses any assistance. At this point, I have no recourse except to proceed with litigation.
Moreover, the manner in which Dircks Moving Service handled the shipment was a classic rip-off. The day before the shipment was to be delivered, Dircks un-packed and stored the container contents in their facility which, of course allowed them to charge their"Minimum" two week storage fee of $424. If anyone out there is planning to Move... Stay away from
Allied.
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