Upon reviewing my bank statement, I found a charge of $60.90 on July 28, by a company identified as D Long Distance, using my check card. The phone number listed was 650-426-8200. I called that number and got a recording saying the number was no longer in service. Neither my husband nor myself had ever heard of that company and we did not authorize such a charge.
I filed a dispute claim with my bank and they gave me a temporary credit back to my account and issued me a new check card.
On August 26th I received a letter from Direct Long Distance, welcoming me to their Long Distance Savings Plan. The letter said that they would charge my "credit card on file" $49.95 plus $4.95 service fee for a total of $54.90 plus tax each month.
I found two websites giving complaints against Direct One Communications. Even though the name was different, the phone number was the same and they had done the same thing to many other people. I believe that Direct Long Distance is the same company as Direct One Communications.
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