Similar to ALL the other complaints on this website...
The week of 9/1/03 I received a call from Direct Long Distance offering a free 5000 minute phone card as a 30 day 'risk free trial'. The telemarketer already had my name, address and phone number. She said I would be charged NOTHING for the trial. I verified that I ONLY agreed to a FREE card and there would be NO charges.
Two weeks later, I received a welcome letter' from them. To my surprise, my September Visa statement showed a $63.96 charge by Direct Long Distance on 9/3. When I called Visa, another $63.96 was charged 2 weeks later. I cancelled my credit card immediately. I tried calling Direct Long Distance to cancel my risk-free trial' and obtain a refund for unauthorized charges, and found that all phone numbers (1-800-665-5276 & 650-426-8200 per Visa) are unavailable. I'm filling out fraud and police reports. I NEVER gave Direct Long Distance my Visa number or authorization to use it.
To bad that not many people would think to look up the company until they've been duped.
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