Anndex/fedex was one of the most trustful courrier in florida and haiti. Now it is a mere rip off crime organization that is stealing its customers. First, there is no customer service when calling from usa or haiti to its receiving facility in doral florida 33126. It 's yelling, repeating and scolding customers. Secondly, as soon as the item get to ave mie jeanne across from archive national in port au prince haiti you are in trouble. Agents in haiti are reluctant to talk normally to customers. They are chasing you and you are begging for your items. They will tell you that you do have a so called "frais de douane "customs charge. No matter what. You think anndex get charged at haiti customs? Wrong! This has to stop. They do clear customs without charge and they cannot prove the customs charge to you.
They might tell you that they will get you the customs paperwork soon to get them the time to write up a fake one. They will charge you even 4 times of the invoice you sent to doral florida which is the receiving office. Iam telling the world what chaos anndex and most importantly in haiti represent for customers.
Beware! They will ripp you off eventually!
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