Usacomplaints.com » Shops, Products, Services » Complaint / Review: Rooms to Go - Nightmare. #544034

Complaint / Review
Rooms to Go
Nightmare

On Friday January 1 I visited the areas togo store on Blanding Blvd.in Orange Park, FL. Ultimately locating the collection I needed. One couch with two accent chairs. All these accent chairs had the corresponding cushions in it and there have been two more cushions about the couch. These cushions didn't have costs in it and that I was reassured from the supervisor, Chuck Smith that I'd obtain the cushions using the offer we created. We were to consider the furniture ourselves within our truck that evening. Although my spouse was spending, the sales consultant Elisa Pile passed me a carrier and included me to gather the cushions. She subsequently started to inform me that I had been not designed to consider the cushions. I told her which was not the case which her very own supervisor had previously stated I really could. I got the 4 cushions out to my truck. After I delivered within the revenue woman explained she was keeping my spouse hostage due to me getting the cushions. Within the existence of her very own supervisor Chuck Jones I had been questioned just how many cushions I required. I told them 4. Then your supervisor believed to me they would not have usually include the collection, but because he explained these were contained in our offer he was likely to imagine he did not view it. My spouse subsequently pushes the truck towards the get location. Subsequently out comes Chuck Smith adopts my truck and requires back 2 of the 4 cushions. Then accuses me of taking them. Today he promises these were not involved. Obviously I had been annoyed and totally upset by this kind of accusation. However we actually agreed to purchase them immediately after which. Chuck Smith simply went away together anyway. And so I subsequently informed them to take-all the furniture back! Within the last couple decades I've invested over $8,000.00 on Areas Togo furniture. I truly didn't have to grab a cushion. It just required them a couple of seconds to consider my cash from my consideration after I taken care of them with my bank card, however now I've to attend as much as 21 times to obtain it back.


Offender: Rooms to Go

Country: USA

Category: Shops, Products, Services

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