Usacomplaints.com » Shops, Products, Services » Complaint / Review: Plumbing Service Co. Owner Matt Hord - Matt Hord, owner Ripped off over $500 for a $200 job, lied to, put in used equipment, stole our Moen. #542369

Complaint / Review
Plumbing Service Co. Owner Matt Hord
Matt Hord, owner Ripped off over $500 for a $200 job, lied to, put in used equipment, stole our Moen

These people charged us $708 for practically nothing. We had a faucet with a slight leak that was a Moen retailed at over $400. They "took that" faucet without our permission, replaced it with an American Standard worth only $55 at any wholesaler, and then, charged us $275 on that deal, when the cost of faucet and labor wouldn't have come to more than $80 except that they installed a "used faucet" and took our practically new, expensive one with them. Then, in the bathroom, we already had the faucet for the tub we wanted put on and control plate. They lied to us and said it wouldn't fit, installed incredibly cheap Delta faucet and control plate... I looked it up it was only worth about $100. On the bathtub deal they charged us a whopping $475. Lied also about the amount of time they were in our home. Said they were there for 5 hours, it was only 2. Lied and said they'd purchased new faucet for sink... Didn't have time, and it was obviously a "used one" they had on hand. Left our home in worse shape than before we called them.installed kitchen faucet "crooked angle" and ran the hot and cold water lines into each other somehow so that the cold cancels out the hot and you run out of hot water "everytime".


Offender: Plumbing Service Co. Owner Matt Hord

Country: USA   State: North Carolina   City: Kernersville
Address: 411 Graves Mill Road
Phone: 3369967444

Category: Shops, Products, Services

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