A charge for a 30 free trial on travel services was on my credit card in Jan. 2003. I called and cancelled the membership on 2-18-03, spoke to someone named John and was given cancellation number TP705. He stated it would take 30-60 days to see the credit on my card statement.
I started calling in Mar. And could not reach a human to ask what had happened to my credit. Their automated system will not allow for human contact. An automated voice tells me the account is closed, but I've had to pay 96.00 for nothing.
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