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Complaint / review / scam report
Belk Department Store
Dishonest sales practices and return policy

Complaint / review text:
This company as a whole is dishonest. They use coupons in their advertisements and when you try to use the coupons they always come up with an excuse why I cannot use it.

They also tried to scam us with a return. We returned two toddler outfits that did not fit my son with a receipt. They said we had had to get a gift card even though we had paid cash and had a receipt. I never heard of such a thing. First there clothing sizes run small and when you try to return it they have to get a manager to authorize a cash refund when we had the receipt.

In addition the quality of the children's clothing they sell is substandard. My son can only wear an outfit one ot two times before it shows signs of wear and tear.

We were treated like we as if we were low-life. Also when we visit the store their employees always act like snobs, as if they do not want our custom. Well they do not have to worry, we will not be patronizing their stores ever again.

Contact information:
Author: Contact with Author

Offender: Belk Department Store

Country: USA   State: North Carolina   City: Charlotte
Address: 2801 W Tyvola Rd
Site: belk.com

Category: Shops, Products, Services

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