This company, the owners, Darren and Bailey Allen, it's employees and it's business practices are ABSOLUTELY DESPICABLE. They have made a business from taking advantage of it's patrons. I, like hundreds of others online, am a victim of this nasty company.
After being a member for years, I cancelled my membership. Months later, they are still billing me... I informed them I cancelled my membership, and they told me they never got it. The staff and the front was condescending, totally unhelpful and RUDE. I attempted to send certified mail to the corporate PO box, which was never picked up by the owners and returned to me several weeks later. They made NO EFFORT to rectify the situation or communicate with me.
With nowhere else to go, I turned to the BBB and filed a complaint like 67 others had. This complaint, like my letters, went unanswered. Almost a year later, they are sending me balance due letters and now threatening to report to credit bureaus.
I've visited, left messages, sent letters, attempted to contact them through the BBB - all to no avail... These people are the lowest of low and obviously have NO ISSUES WITH STEALING MONEY or having a destroyed reputation.
I encourage you to research, read reports and learn what these people stand for, what they are willing to do to scam honest people for a dollar, how they lack decent human conscience and obviously do not know the difference between right and wrong. I am shocked they are still in business - but then again, with the amount of money that they've stolen from customers, it's not that tough...
They always say, "What goes around comes around..."
In this case, I hope Massaggio Spa and it's incompetent, devoid of any good, almost evil or inhuman owners and staff go straight to hell - and I'm being nice. They actually deserve worse.
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