Usacomplaints.com » Shops, Products, Services » Complaint / Review: Greendey Moving Systems - Overcharged me, delivered my belongings 20 days after the negotiated delivery day, did not respond my phone calles, put block for my and my wife s phone number. #522038

Complaint / Review
Greendey Moving Systems
Overcharged me, delivered my belongings 20 days after the negotiated delivery day, did not respond my phone calles, put block for my and my wife's phone number

Greendey sent me an estimator, after 1.5 hours of discussion we have agreed for $1950 for overnight delivery. They charged me appr. $390 when I signed the contract. Then I got a call from Greendey for an approval of charge of $1000 on loading day. They charged my card 3 days before delivery. The remaning amount was around $500 and it was due on delivery date. They charged another $1000 instead of $500. After loading the truck and truck disappeared, I called a call from Greendey stating that they didn't know about overnight delivery and for overnight delivery they wanted $4800 extra. I refused. They offered me an option of 7-10 business day delivery. I desperately accepted. They did not deliver my belongings in 7-10 business days. I called them several times regarding to new delivery dates. They told me 2 different days and they never showed up. I kept calling their 888 customer service number and they placed a block for my and my wifes phone numbers. Outrages customer support. I, my wife and my 3 year old son spent 25 days in an apartment without anything. We had to buy an air matrix, pillows, plates, etc to live in an empty apartment. I and my wife developed backaches meanwhile. After 25 days, they delivered my belongings. After unloading, truck driver asked to sign the paper. On the paper, I noticed an extra fee of $396 for a washer less then 6 cubic feet. I refused to sign the paper. Horrible horrible company, outrages customer support. While searching on the internet, I noticed that Greendey people put my and my wifes name on this website without any evidence of what we did. This company is the worst company I ever worked with. If I were to grade them from 1 to 100, I would give them -1,000, 000 points.!


Offender: Greendey Moving Systems

Country: USA   State: Delaware   City: Wilmington
Address: 1201 N. Orange Street Suite 740
Phone: 8884484458
Site:

Category: Shops, Products, Services

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