We purchased a recliner about 1 year ago from bobs they asked us if we wanted the extra protection in case we need repairs or cleaning to the chair we paid for this for a 5 year period. When I called to have the chair cleaned i was given a hard time and told I had paper work to fill some of the questions i could not answer so I decided to call bobs back to cancel this service I was told that I had 30 days to cancel and now its too late who dirtys a chair in 30 days they said i could not get my money back or cancel.
They never told me i only had 30 days to cancel and if it is regular wear and tear they won't clean it either all i must say is don't go to bobs or buy and extra services you'll get ripped off
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