I bought 3 Bamboo Tones for my deck to dam heat of sunlight. Whenever we mounted one, we discovered it to become ineffective for this function since the panels were to broad apart permitting plenty of sunlight to feed. I got them back again to Garden Form TO SWITCH them for another design I'd observed. I had been informed that given that they were exposed I really could neither return or trade them despite the fact that I'd a bill. I told them used to donot need a cent back, simply wished to obtain the correct types since they certainly were ineffective to us. I requested to talk to the supervisor but she was "also hectic" unloading a vehicle. Having worked in retail like a supervisor for two decades, I had been not to hectic for my clients. The cashier explained to protest via mail for their customer support point. I did so and didn't notice back from their store till 7 days later. They simply repeated their no-return/trade plan for unwrapped products. I didn't believe I had been uncommon since I have just desired an exchange and also the shades were never applied. I named the shop to keep in touch with the supervisor (if she was not "hectic") but all I acquired was a registered communication without any choice to keep in touch with a genuine individual. I chose to create a notice with all bills mounted on the boss, CFO, Region Supervisor and store-manager and clarify the problem. Even today (monthis later) I've not noticed back from some of them. I've NEVER handled a business that cares so small due to their clients. Using the economy in a recession, they have to think hard how they handle their clients since the corporation won't endure. I had been a faithful client until then and had invested countless bucks there. I'm broken, employed and overlooked. I'll never shop in a garden form shop again. Buyers Beware... Ultimately you'll maintain an identical situation plus they care nothing about you.
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