I purchased a lamp and shade along with many other things for redecorating a few weeks ago. I wanted to return the lamp and shade as it did not match as I had hoped. The tags were still on it, and I thought I had the receipt in the bag, but I was mistaken. They would not let me exchange it for another, they would not give me a store credit, NOTHING! Almost any other store around would let you exchange it for something else with the original tags on it. However, I had to drive 30 miles back home dig for my receipt just to exchange it. I chose not to exchange it. Once I found the receipt, I returned the lamp and shade and told them I would no longer be shopping at Garden Ridge. I believe their policy is totally unreasonalbe. I understand it is their company and they have the right to make the policies as they see fit, and it is my right not to shop their if I choose. Therefore, that is what I choose.
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