9 Dec 11 at 11:46 AM I bought ($53.04) a 6.5 foot Christmas-Tree (design F4 pre-lighted pine) in the Yard Shape shop situated in Schertz TX. After I got home I popped the box and instantly realized that the pine which was within the box wasn't the pine which was suppose to stay the container. I boxed all of the odds and ends up using the purpose to switch the pine and also the shop that I bought it from. Throughout the procedure for boxing all of the odds and ends up I observed on the basis of the directions the components within the container weren't just from another type of pine there have been extra strings of lamps with no pine stand. After I looked over the packaging and also the containers situation I decided this container have been exposed. Therefore with item and get bill at hand I returned towards the shop to switch the merchandise for another tree. Throughout the procedure the sales consultant couldn't look for a bar-code about the pine foundation, consequently she advised me that she couldn't return or trade the merchandise. Being the merchandise was a mismatch of various bushes and lamps there wouldn't have now been a bar-code to get a F4 pine. I requested to consult with the store-manager... incidentally I waited for more than 30 units for you to appear... I had been educated they wouldn't recognize the revenue bill or recognize the product was an error, additionally I had been educated they wouldn't return my $53.04 or trade the merchandise. Besides be rude the supervisor explained sorry you're out the $53.04 and also have a pleasant evening.
In my opinion you being the merchandise was about the ledge forefront purchase when you will find deficiencies along with a client returns the merchandise the client ought to be permitted to either return to get a reimbursement or trade the merchandise for like product. Your organization owes me owe me $53.04, as well as your store-manager must be punished and-or dismissed for that insufficient customer service and thought.
I understand this can be a little problem for you, I completely anticipate you induce motion along with a complete reimbursement and payment for journey and period to become an unhappy client.
0 comments