Usacomplaints.com » Shops, Products, Services » Complaint / Review: Julia s Bra Shop - Does not honor the return guarantee! Julia s Bra Shop accepted my return and then never bothered to credit my account or send a refund!. #503284

Complaint / Review
Julia's Bra Shop
Does not honor the return guarantee! Julia's Bra Shop accepted my return and then never bothered to credit my account or send a refund!

I bought some things from Julia's Bra Shop, returned them because they didn't fit and never received a credit on my card for my return. This company does not honor it's return policy. Wish I'd checked the complaint site before I made my purchase.
This is a copy of the last email I sent Julia's Bra Shop:
Customer Service:

For the record - I have been trying to get my refund from Julias Bra Shop for 3 months now and apparently you are not going to honor your refund policy.

I have called twice since I sent the email below (which was not responded to) and was told that "a money order was in the mail." I called the week of the 10th and was told that a check had been mailed out on Friday the 7th. I called the week of the 17th and was told that a check had been mailed out on Friday the 14th. I have not received a check so I am assuming that a check was never mailed out.

This is the response I got on August 21 - I've never heard from them again:

Mrs. Xxxx,

I will check into the matter.

Customer Service


Offender: Julia's Bra Shop

Country: USA
Site:

Category: Shops, Products, Services

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