Usacomplaints.com » Shops, Products, Services » Complaint / Review: House of Sofas - Poor customer service. #500535

Complaint / Review
House of Sofas
Poor customer service

After many times visiting the store, Home of Couches in Ann Arbor, MI, and resting on the fantastic couch/seat combination, and being WOOed from the intelligent and humorous salesman, I placed my cash along and purchased the collection. Beautiful, I thought - it'll appear TREMENDOUS in my own new family room. Sweetheart loved it, buddies loved it, all was warm and great. I offered the previous couch to create room, because the salesman stated "Certain, we will contain it within 2-3 weeks." Perfect

Fast-forward: image bad me, resting on the ground of my beautiful fresh living room, 3 months following the reality. But whereis the beautiful fresh couch and seat? Appears it had been "backordered" with no you can inform me when it'll come. Hmm, but I am advised it might be quickly, therefore I hold inside.in the end, they've 1/2 the cash on deposit.

Fast-forward: image bad me, continuing to sit down on the ground of my beautiful family room, 5 months following the reality. Nevertheless no couch and seat (and also the beautiful picture has passed from storage). Again, inadequate conversation, plus, today, a storeowner who undoubtedly does not think that the client is correct, or for making things right for clients. I am frightened to contact him back - he is not really a nice guy to speak with.

Obviously, term about the road is the fact that a vehicle with my couch and seat might be departing the factory on Sunday, but there is no concept when it might be shipped. They cannot examine, and cannot give me specifics.

Certain it'd be good to look at several jar games about the couch, but I Have somewhat created a-dent within the rug with my hiney currently.

Therefore, final suggestion: don't purchase something from Home of Couch in Ann Arbor, MI. Until, obviously, that you don't care when it comes, or the way you are handled whenever you request the dog owner for help or payment.


Offender: House of Sofas

Country: USA

Category: Shops, Products, Services

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