On July 21st our home air conditioner quit working. Since we are new to this area, we called about 10 air conditioning companies to inquire about their service and chose three different companies who offered free service calls to come to our home so we could make an informed decision to either repair or replace our air conditioner. Each company spent a few minutes checking the unit and gave us a free estimate for both repairs and replacement.
We had leaks in the evaporator coil, condenser coil and accumulator so we made a decision to replace the entire system. We did not select Accurate Heating and Cooling as their estimate was almost $2,500 higher for the identical tonage and warranty. When we told them we were going to have another company replace the unit they offered to come down another $500 in price. That was still way over most of our other estimates so we did not have them install our new unit.
About a week later, we received a $125.00 invoice from Accurate Heating and Cooling for their "leak check" which was suppose to be free. They had told us on the phone there was no charge for estimates and they did not leave us an invoice when they came out. Nowhere on their invoice does it mention there is a service charge if they do not do the work and they are only billing us now because we had the work done by another company so they weren't able to rip us off an additional $2000! This is a family owned dishonest company!
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