Complaint / Review
Braziec Hair
I ordered hair products from this company, and for about a month, I have not received anything. Just promises of order will ship today, it will ship tomorrow!

Here are some emails...
Hello Ade,

Please calm down. I will see right now what is going on and I will get back to you.

About the old review if you read carefully you will see the person has send another message about the delay. It was not our fault.

I will get back to you later today.

Regards,

Elenir

On Tue, Jul 14 at 12:10 PM, wrote:

Hello
I have not heard from you as of now. Please refund my money or send the hair. I am a business woman, I sell hair in the US, you are not the first person that I will purchase from, this is ridiculous, I also found an old review about you and how you did the same thing to someone else. If you want to continue to do business, you need to send my order to me, as I will blast you all over the internet and everyone will know that you are a fraud.

Original Message
From: Braziec Hair
To: [email protected]
Sent: Thu, Jul 9 8:19 pm
Subject: Re: Order Update

Hello Ade,

This is Elenir. I just arrived from a trip. I assumed you had alredy received your order.

I will check first thing in the morning what happend with your order and I will get back to you immediatly.

Kindest regards,

Elenir

On Thu, Jul 9 at 11:14 AM, wrote:

To Whom It May Concern:
I am still awaiting my goods. If I do not receive my products this week, I will start legal proceeding.

Thanks

Original Message
From: Braziec Hair
To: [email protected]
Sent: Mon, Jun 15 11:51 am
Subject: Re: Order Update

Dear Ade,

Sorry for the delay on my answer. I have been away on a business trip and came yesterday back. I just arrived at the office.

Ade, your order will be shipped withing a few days. There has been a delay on all the orders on production line and this is a shame, as your order should have been shipped already.

Kindly give me a few days more to straighten all out and I will let you know as soon as your package is picked up.

Let me know if you need any additional information.

Regards,

Elenir

On Sun, Jun 14 at 6:32 PM, wrote:

Please give me an update on my order?

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Braziec Hair
Phone: 55 51 33370757 / 84065102
Website: www.braziec-hair.com.