Keyes Audi rips you down. They're rude, condescending, and unknowledgeable by what they really support. Having been something author to get a Jaguar seller, I will let you know, purchase your vehicle in the dealer who treats their client the very best. Your connection is by using the support division not the sales agents.
I ordered my 1997 Audi Cabriolet from Keyes Lexus like a car or truck in 2000. It included something guarantee for three years or 30,000 mi. I'd to possess it maintained at Keyes to recognize the guarantee, a procedure that trained me to dislike them.
Each time I'd a problem they'd claim that it had beennot under warranty. I'd take out the paperwork and display that it had been lined. The final straw was the indication was sliding. I attempted to get a month to obtain directly into contain it maintained, however they were also busy to plan a consultation. While it ultimately got in I had been informed it simply required a brand new sign support, I went away and stated 24 hours later it had been still sliding. They'dnot I'd like to take it back! After another week I quit the vehicle at Keyes plus they stated today it required a brand new indication, however the guarantee had terminated the week before. I stated it was a continuing criticism when I had introduced the vehicle in also it was misdiagnosed the week before, consequently under warranty. After bargaining together, and them likely to their "Employers" they ultimately decided, (all of this period me lacking an automobile) the moment I acquired it back I never delivered.
However now 5 years later the vehicle overheated, and was us-push capable. I'd it taken up to the nearest seller also it was... Keyes! They identified a damaged thermo change and stated they might do the repair. Although taking a look at the vehicle they chose to go over for more income, im, every other issues and state I want a brand new timing gear, water pump, resume shoes, and also have 2 gas leaks which might charge over $4000.00 to repair on the vehicle that's worth at-best $7000.00. I mentioned no simply repair the thermo change and allow it to be drivable, to-wit I had been informed it'd charge $1100.00!? I supplied the manufacturer fix routine for them that exhibits the fix period being truly a half-hour plus components must have existed $200.00. Alternatively they charged me for 11 hours of work, plus components to get a whole of nearly $1350.00
Today the great component-They did exactly the same work 6 years back changed exactly the same components for $290.00. That is nearly a-10 occasions increase! I named Audi of America, plus they spoke towards the dealer who stated that they'd to flush-out the low-Audi coolant in the radiator five occasions getting one hour 5 every time before they might load the radiator with Audi coolant. Today they'd explained it required 11 hours due to where the thermo switch was situated, they're clearly saturated in shyte, I ca just imagine if this had occurred under guarantee again they would not care bill AoA 11 hours of work for changing a thermo change
Again - Keyes Audi rips you down. They're rude, condescending, and unknowledgeable by what they really support. Having been something author to get a Jaguar seller, I will let you know, purchase your vehicle in the dealer who treats their client the very best. Your connection is by using the support division not the sales agents.
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