Usacomplaints.com » Cars & Transport » Complaint / Review: Warranty Direct - Scammed me big time. #657113

Complaint / Review
Warranty Direct
Scammed me big time

On 16 July I bought the Safe Care Strategy from Warranty Strong. I bought this course of action because of the manufacturer guarantee on my 2003 Audi A4 would end-on 31 July 07. Our vehicle had 42,068 kilometers at that time of the purchase. I subsequently felt like I purchased a bit of brain that my vehicle would be protected.

About The day of 2 Aug 07, my car broke down. I got it towards the Audi dealer instantly, just like my Guarantee Immediate agreement stated I should do. I had been educated from the licensed Audi specialist that my indication had closed up. The indication should be changed.

Because The vehicle had been away from manufacturer guarantee, I offered the dealer the agreement quantity and also the statements division for Warranty Strong. The dealer created the state also it was refused instantly. Guarantee direct mentioned the indication issue was pre-existing. They created this refusal before speaking with the specialists. When the indication was shattered before I purchased the warranty I'd took it towards the dealer although it was underneath the manufacturer warranty. After I demonstrated that time for them they stated they had a need to examine the support documents of the vehicle. I've my vehicle maintained the same as the produce recommend.

Next was resolved, they refused the state because of the proven fact that it had been a deterioration breakdown that triggered the indication to secure. Even when it had been a deterioration, my agreement clearly says that it addresses use and tear problems. The statements supervisor (Jeff Baker) mentioned that my guarantee doesn't include deterioration. I named the revenue division and requested them, without providing them details about my challenge, when the guarantee includes deterioration. They assured me that any deterioration disappointment could be completely coated. The Audi licensed specialist advised me the gas giving device within the indication is what triggered the indication to secure. He explained this was a breakdown, not really a deterioration.

Today I'm caught with no vehicle till this gets solved. Our guarantee includes rental automobiles but I'm frightened to-go get one because of the reality they may attempt to get free from spending money on it. It's obvious they'll consider any path essential to get free from spending money on this fix. You also can't get any boss about the telephone. Whatever you get whenever you contact their ext. Is voice-mail, which obviously they don't return your phone. This appears like a car warranty fraud.


Offender: Warranty Direct

Country: USA

Category: Cars & Transport

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