Usacomplaints.com » Shops, Products, Services » Complaint / Review: Swiss Colony - Bad service. #488371

Complaint / Review
Swiss Colony
Bad service

I have requested from Swiss Community for around two decades utilizing the "no fund cost" edition of the select and charge strategy.

In Sept. I named their fund department. To ensure my consideration was nevertheless "no fund cost" before I put my vacations purchases. Swiss Colony established my consideration was "no fund cost" (a "M" suffix after my bill #) and so I put my purchase (on that foundation).

I received my first payment in Jan. 2009 - not a problem - there is no financing charge included. Our Feb. Bill simply arrived also it had a fund cost. After I named to obtain it fixed the fund department. Boss declined. Her cause was that Swiss Community was no further offering that plan (based on her that happened in Nov. 2008 - AFTER my purchase was positioned/approved by them underneath the number financing cost strategy.

I tried repeatedly to describe to her that the business cannot simply alter the conditions of the deal following the reality. When they were likely to change it out, they ought to have informed me and provided me the choice to stop the purchase. They didn't achieve this.

She insisted that I'd to possibly pay-off the consideration instantly or spend the fund cost. That in my experience is just a break of agreement. The agreement contract I requested below stated obviously - monthly obligations with no financing cost. That's what I approved and what I budgeted for. Easily desired to spend the entire quantity at the same time I'd did that after I requested. I requested from Swiss Community, in great religion, plus they (their fund dept.) is coping with me dishonestly by altering the conditions about the purchase 4 weeks following the purchase was approved and delivered by them.

I am really frustrated in the "consider it or abandon it" perspective of the organization. Appears to me they need to be much more worried about maintaining long haul great clients, however they are not. She did not care at-all they were dropping a person, merely stating "I Will consider you off the subscriber list".


Offender: Swiss Colony

Country: USA

Category: Shops, Products, Services

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