Usacomplaints.com » Shops, Products, Services » Complaint / Review: Swiss Colony - Totally blew me off! Cancelled my order without even telling me! Won t even answer my calls!. #621059

Complaint / Review
Swiss Colony
Totally blew me off! Cancelled my order without even telling me! Won't even answer my calls!

I called Swiss Colony to get them to deliver my order at my new address. The delivery truck refused to deliver my order unless I called Swiss Colony and had someone from there call to give the ok.

After being put on hold 5 times and talking with rude people from customer service to shipping (and even managers) I gave up. So I tried to call them today and they would not even take my call.

Then I find out they canceled my order plus another recent order I placed! They told me I needed to put 50 percent down in order for my new order to ship! All this after I complained through an e-mail about the poor service I received from Swiss Colony.

They took absolutely no responsibility for their poor treatment of me. They never apologized at all! Their crap isn't even that great. I refuse to do business with these people-I felt like I was talking to people from another planet!


Offender: Swiss Colony

Country: USA   State: Minnesota   City: Monroe
Address: Post office box 2816
Phone: 6517315801
Site:

Category: Shops, Products, Services

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