Usacomplaints.com » Shops, Products, Services » Complaint / Review: Cross America Relocation - Held my belongings for ransom! Houston. #478815

Complaint / Review
Cross America Relocation
Held my belongings for ransom! Houston

Horrible moving experience! I booked with Cross America Relocation because they offered the lowest bid. I was moving between cities in Texas about 220 miles apart. I asked many questions about additional charges, changes to bill, etc at the time of my initial quote, at the time of my booking, and to the site supervisor before they began loading my belongings. Each time I was assured that the "travel time" would not change.

So we loaded my belongings and I headed up the road. But when the truck got to the new location, I was informed by the site supervisor, Rau Ortiz, that I would owe an additional amount due to a miscalculation/mistake in the booking. He said that his supervisor, Yakobb Kirr, was forcing him to charge the additional amount or that it would be taken from his paycheck. I initially refused to pay the additional amount, so he called Yakobb Kirr and put him on the phone to speak to me.

Yakobb Kirr was rude, disrespectful, and informed me that unless I paid the additional amount he would not release my belongings to me... And that they would be on their way back to Houston. He also said that if I didn't comply, he would make the situation even worse for me.

My belongings were being held for ransom!

After contacting the police department and them informing me that there was nothing that they could do. I paid the movers in order to get my belongings unloaded. I plan to dispute the additional charges in every way possible.

I took every step on the front end of this move to prevent this situation from happening. (Everything except for read this website's report of this company.)


Offender: Cross America Relocation

Country: USA   State: Texas   City: Houston Texas
Address: 9001 Richmond Ave
Phone: 8669609606

Category: Shops, Products, Services

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