I purchased a gasoline line trimmer from Menards during June. The very first time I applied it, the top got caught. I got it back for an exchange. They stated they CAn't trade or return my income. I've to consider the trimmer into a certified service store. I advised them that I purchased this factor merely a week before and just applied it once. They explained that I'm caught with it and all that may be completed is attempt an repair it. They explained that the month or two a chance, Menards corporate workplace created this anti-customer choice to not get back any gas-powered gear if it's been utilized. I requested the supervisor due to their corporate office range. He gave me 715-876-6320. I named plus one of the very first issues the IVR claims is ". Customer fulfillment is our number 1 goal.". Next, you'll don't have any method to keep in touch with anybody live about your return or criticism. They provide you with an address along with a fax amount to submit your grievances. I believe Menards is certainly going out-of company plus they are attempting to conserve money anyhow they are able to. And customer support continues to be struck hard. I acquired on the quite simple site and again, no telephone numbers. I came across one spot as you are able to deliver your concerns to. I did so deliver my protest to it. Would like to provide everybody a heads-up... Another factor I observed, Menards bills do not have shop telephone numbers. Atleast mine does not.interested...
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