A door-to-door salesman MCKAY ERICKSON arrived on Funeral trip to 8:30pm to provide us a 'free' security-system
Having a minimal monthly charge. He explained we've a-one week test interval to test the machine and find out if it works for all of US.
Whenever we closed 'the documents to provide the technicians authorization to place the machine in your house' as he mentioned, he described the '60-month price guarantee.' He again stated we'd a-one week test interval of course if the machine fails, he'd contain it removed, no-questions asked.
The machine isn't likely to work with us and we've excessively large false alarm penalties within our region. I called to obtain it eliminated. Works out, it had been a-60 month AGREEMENT we closed and we just have THREE TIMES to stop rather than the week he assured us.
I Have spoken to customer support twice, a boss along with a supervisor. I have named Mckay nine-times and he wont return my telephone calls! Every time I keep in touch with customer support they provide me the run-around and state 'there is no one greater within the business you are able to speak with.'
The supervisor, Kaitlyn, stated she is the greatest within the business I've use of and she can't launch the info of the higher-UPS. She agreed to I would like to stop my agreement for an 80% firing charge due in one single lumpsum or higher a few months. I'd need to spend over $2,000. I informed her this isn't adequate. She stated there is nothing else she may do. I questioned again for somebody greater within the business and she stated she is it.
I've submitted reviews using the BBB, FTC, Primary Marketing Organization and NC Consumer Protection Agency.
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