Usacomplaints.com » Security » Complaint / Review: Platinum Protection Home Security - Lied, misled, scammed, bad customer service. #774321

Complaint / Review
Platinum Protection Home Security
Lied, misled, scammed, bad customer service

My partner was contacted with a sales person.in March and that I arrived home half was through their discussion. I noticed that he'd use a security-system and all that might include the bundle (we didn't get all that he explained he'd have mounted) and that it's free besides a $39.99 regular charge for your call-center; they're not really a section of that. He then stated all we've to complete is place an indication within our yard and promote for that organization. He'd previously tricked my aged neighbors involved with it. I had been there when he explained we're able to stop anytime all we have to do is make use of the item and distribute the term. 24 hours later while I had been at the office, they'd an specialist come and deploy the machine and my spouse closed the agreement without my understanding. I named the sales person that evening cause used to do not feel well about this, and he likewise required a check from my spouse and that I didn't feel well about this both. He assured me that the cost wouldn't be studied out for thirty days of course if we're unsatisfied that people might stop anytime. I thought him and informed him that people might check it out. Not being informed I just have three times to stop I named the client support 2-3 weeks later and informed them that I had been lied to, informed that the cost wouldn't emerge of my checking acct for thirty days plus one was removed five days later. I informed her that I needed to stop and never longer needed the machine. She advised me that people couldn't stop until we paid 80% of the monthly obligations we still owe (39 weeks). I informed her that I I'd named the repetition individually and he explained I really could stop anytime. He explained nothing concerning the three times which there will be a large fee for eliminating early. The client support woman stated that they're not accountable for exactly what the sales people reveal, they simply set off that which was authorized. She stated there's nothing she may do. I reported towards the BBB and also the Jewelry Defenses reaction was once more that people closed it which is all-in the agreement. I called again 2-3 weeks later and spoke to some man having said that exactly the same in my experience. That people closed and there's nothing he is able to do. They don't care at-all and now have no customer support. They take-no obligation for that consultant laying and conning us into remaining in the agreement before three times to stop was up. I reported towards the consumer-rights, published a on every site feasible and used hours studying additional grievances that unfortunately are extremely much like mine. When there is anyone who want to deliver notice towards the Attorney-General in Utah, discusses a-class action match please contact me. I'll do something in my own capacity to get free from this agreement and also have the corporation kept accountable. [email protected]


Offender: Platinum Protection Home Security

Country: USA   State: Utah   City: American Fork
Site:

Category: Security

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